Arcadis (28 pages).
From 2020 to 2021, the average value of disputes declined by 3% across the globe but remains at historically high levels compared to 2019 and earlier. The average time taken to resolve disputes increased significantly, by almost 15%, after steadily declining for three years.
Among regions surveyed, nearly 76% of respondents encountered disputes or claims specific to COVID-19 – a 12% increase since 2020. Similarly, 72% of respondents encountered impacts related to supply chain issues.